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Prices Quoted On This Website Are For Brand New Merchandise, With Full Manufacturers Warranty - We Do Not Sell Repaired Or Refurbished Products

Executive Communication Systems has provided customers with high-quality, reliable, professional state-of- the-art analog dictation and transcription systems, digital dictation and transcription systems, court conference recording systems, conference microphones and dictation and transcription accessories for over 29 years. Our many customers include attorneys, physicians, city, county, state, military and the federal government. We are confident that you will be pleased with the service and performance you will receive from the use of our high-quality professional business products.

Every one of the high-quality professional business products we sell and service from Sony, Philips, Olympus and VEC is specifically designed by the manufacturer to provide the user with efficient and reliable day-to-day service and performance. Following the purchase of the product, system or accessory, we provide ongoing customer support via telephone, fax and e-mail or on-site. We provide each customer with a professional sales consultation and a thorough evaluation of his or her needs, and follow-up with    product recommendations that are specifically designed to meet the customer's requirements.

Thank you again for visiting our website. We appreciate the opportunity to provide you with information regarding our many products and services. If we can provide you with additional information, or you have any questions regarding the information you have seen on our website, please do not hesitate to contact us. You may contact our office by fax at (808) 536-8740, telephone (808) 526-1209 or e-mail at execommsys@msn.com. We look forward to being of service to you in the near future.

Executive Communication Systems

• Locally Owned and Operated - Executive Communication Systems is a locally owned and operated business in Honolulu, Hawaii, USA

• Experience and Expertise - Executive Communication Systems has over 29 years of sales and service expertise in the dictating and transcribing industry.

• Knowledgeable Sales People - Executive Communication Systems has experts who understand digital and analog technology, and can provide information on state-of-the-art products.

• Professional Sales Consultation - Executive Communication Systems provides professional sales consultations, evaluations and product recommendations that are specifically designed to meet the customer's requirements.

• Product Service - Executive Communication Systems provides customer service support via telephone, fax or e-mail.

• Product Repair - Executive Communication Systems provides timely and efficient repair service, and maintains an extensive stock of repair, preventive maintenance, upgrade and service parts for Sony dictating and  transcribing products. Over 29 years in the dictating and transcribing repair and servicing business has provided us with an accumulation of Sony repair    parts for many older units  - even for units exceeding 15 or more years of age.

•  Telephone us at 808-526-1209

•  Fax us at 808-536-8740 (24 hours - 7 days a week)

•  e-mail us at execommsys@msn.com

   

  Note: We suggest you use the Convenient Submission Form below for faster service.

   

  You Can Also Place Your Order By Downloading Our Fax Order Form Here:

   

  Place Your Order By Fax Form

   

  Please  Fill Out The Form and Fax It To Our Office at 808-536-8740

Sales Tax:

Executive Communication Systems only collects sales tax on orders sold or shipped in Hawaii.

Customer Information:

The special low prices quoted for products appearing on this website are internet only prices, and are not valid for sales using a purchase order. All sales must be paid for by credit card and must be ordered via telephone, fax or e-mail and do not include delivery, freight, set-up or installation. All items subject to stock on hand and product availability.

Prices and refund policy on products purchased from our store at 33 South King Street, Suite 130, Honolulu, Hawaii, 96813, may differ from the product prices and refund policy for items purchased via the internet. If you have any questions, please e-mail us at execommsys@msn.com 

General Return Policy:

Free Shipping: Terms and Conditions

This offer is only valid on items that are marked "Free Shipping." "Free Shipping" items are labeled on the applicable product page.     All items eligible for "Free Shipping" will be  marked and items not marked are not eligible. "Free Shipping" only applies to               orders shipped via USPS  Priority Air within the United States. APO/FPO addresses are excluded from "Free Shipping." This offer        does not apply to Second Day or Next Day shipping. Overweight and oversized items are not eligible for "Free Shipping." Customer is  responsible for all shipping costs on returned merchandise. The "Free Shipping" offer can be modified terminated at any time without notice.

Shipping Information:

Shipping and Handling Rates:

We ship as quickly as possible and always reasonably priced. Actual shipping time is contingent upon the availability of the merchandise, order day and credit verification. No orders are processed or shipped on Saturdays or Sundays. In the event of any delay, every effort will be made to contact you by phone, e-mail or fax. Your order will be sent either by UPS or USPS Priority Mail, unless you specify otherwise. Shipping prices are subject to change without notice. International Orders:  Duties and taxes vary by country and are the responsibility of the customer. Minimum shipping charge: $5.00

International Shipping Information:

For Overseas Orders:
We accept all major credit cards: Visa, Master, Diners Club and Discover. We also accept certified checks, money orders, travelers checks all in USA dollars.  For bank transfers call our customer service for bank details.

Shipping Overseas: The shipping and billing address "MUST" be the same as the billing statement address.  We will not ship to an alternate address. (This is for your protection from mail order fraud.) We can ship your order via UPS, USPS Priority Air, USPS Global Air or Express Mail, or International Federal Express, depending on the weight, value and destination of your merchandise.
 

Sorry, but we are not responsible for and can offer no specific advice on import fees, duty, customs or taxes, which you may be charged when your merchandise reaches you. We recommend shipping all international orders via FEDEX Economy or USPS Global  Express Mail, and not air parcel post, as they cannot be easily tracked. Your order can also be shipped via your own carrier, if desired.

Please be aware that your order may be in your local customs office and they may or may not contact you upon its arrival or prior to delivery. Upon arrival in the destination country and upon clearing customs, your item may be awaiting transfer to the delivery agent for delivery to you. The amount of time varies and depends upon the agent.  In some instances, you maybe required to pick-up your order directly from the post office or customs office. All undeliverable international orders will be returned to us. Prior to shipping your order we will provide you with an estimated delivery date via e-mail, as supplied to us by the shipper. We cannot be responsible for delays in shipping or orders that maybe held in customs. Consult your local government import or customs office with any questions and for further information. Shipping, Handling and Insurance costs are in addition to the item purchase price.

If you have a tracking or delivery confirmation number, you can track your package by clicking on one of the links listed below. The shipping method and carrier for your package will be listed in your shipment confirmation e-mail. If you need to contact the carrier directly, you'll find contact information below.

UPS Package Tracking:

http://wwwapps.ups.com/etracking/tracking.cgi

• Phone: 1-800-742-5877

U.S. Postal Service Priority Mail Package Tracking:

http://www.usps.com/shipping/trackandconfirm.htm

FedEx Package Tracking:

http://www.fedex.com/us

• Phone: 1-800-463-3339

Domestic Shipping Methods:

• UPS

• USPS Priority Air - Fast, efficient and safe with delivery confirmation

• USPS Priority Air Flat Rate Box with delivery confirmation only $11.60

• FEDEX Ground

• FEDEX Express

International Shipping Methods:

• UPS Worldwide Express

• USPS Global Priority Air

• USPS Global Priority Air. International shipping for items under 4 lbs. Safe, economical and fast.

• FEDEX International

• FEDEX Express International - Fast and efficient

TO PLACE AN ORDER, OBTAIN A WRITTEN QUOTE OR FOR FURTHER INFORMATION

We suggest you use the Convenient Submission Form below for faster service.

Upon receipt of your fax or e-mail submission, we will contact you via e-mail.

We make every effort to respond within several hours,

but will always e-mail you within 24 hours.

Click here to fill out form:

Information Page

You Can Also Place Your Order By Downloading Our Fax Order Form below:

 Place Your Order By Fax Form

Please  Fill Out The Form and Fax It To Our Office at 808-536-8740